Nnnaaaaww Halifax, aren’t they all carey sharey, all here for yoooou, and all niiiiiice……
What they DON’T tell you, of course, is the fact that if you don’t have a ‘preferred’ account, they will refuse to serve you at the counter. I remember clearly because I had kept my old Leeds Liquid Gold account open that I had from school. The Leeds came out to my school and gave us this little talk and showed us some stuff on our school computers about money…can’t remember the ins and outs but basically they offered to open an account for us all if we wanted to – and they started us off with £1. Now obviously I put more into it than that over the years, but then The Leeds were bought out and dissolved by Halifax.
Anyway cut to a few years back and there I was needing to pay some money in. Nope, sorry, “we can’t do that in person for you it has to be done online. Is there another account you can use?”. Yes, there was as it happened, but I needed to use that one. “So you’re refusing to serve me then” I said. “I’m not refusing to serve you, I’m just not able to update that account over the counter”. “So you’re refusing to serve me then”. Jesus don’t try and fucking weave and dress up THE BLATENTLY FUCKING OBVIOUS, madam!! You won’t action what I ask you do to with my account when I’m right in front of you, you are refusing to fucking serve me!!
I opened a second account with my original bank – Nationwide, who despite turning me down previously, did then allow me to open a second account with a debit card.
Ever since the day The Halifax did their “people thing” and refused to serve me because I didn’t have the preferred account, I never went back, but I have kept that account open, with £10 in it, and never touched the account since – because I know this is costing them money to keep it open. They still send me my replacement debit cards out. They’ve been shredded.
Revenge is sweet, motherfuckers. Enjoy paying for me to ignore you. After all, you’re not my ‘preferred’ bank.