I had 2 VERY different customer service experiences last night in Sainsbury’s. On shite, one really nice, after asking the same simple thing (very politely, of course – treat all supermarket staff with respect). I asked the first staff member if she could please tell me where the okra is. “Noooo, I don’t know, sorryyyy”. Er…….thanks.
Next staff member, exactly the same question: “No, I don’t know, but let me just ask my colleague who works on produce”.
Come the fuck on, Sainsbury’s – they all get the exact same training….? What gives?!